AI-driven technology masking ensures that all sensitive data, including names, identification numbers, and addresses, is securely anonymised.
Automatic Anonymization
Automatically anonymize sensitive data while analyzing customer feedback to ensure privacy.
Compliance with Data Protection Regulations
Stay compliant with global data protection laws and regulations effortlessly with our AI-based solution.
Compliant with
We're Here to Adress Your Biggest Challenges
Identifying Agent Performance Bottlenecks
Our platform provides insights that reveal shortcomings in agent performance to improve outcomes with informed decisions.
Service Quality Insights
Utilize near real-time insights and AI-powered decision support to maintain consistent service levels.
Need for Data Analysis
Harness our AI-powered data analysis tools for comprehensive insights.
Adapting to New Channels
Integrate seamlessly with various communication platforms for a holistic view.
Data Management
Secure and efficient handling of large volumes of customer data.
Actionable Insights
Extract and utilize critical information from call and text dialogues to improve customer experiences.
Provide the Best-in-Class BPO with Artiwise VoC
At Artiwise, we specialise in an AI-powered Voice of Customer (VoC) platform, designed to enhance your call centre operations with a holistic CX approach, AI-powered VoC analysis, and strategic decision-making. Our cutting-edge technology provides real-time quality monitoring and actionable insights, tailored for Business Process Outsourcing (BPO) companies.
Streamline customer interactions with precise AI-driven insights.
Offer Value-Added Services:
Enhance your service portfolio with advanced analytics.
Advanced Analytics for Clients:
Deliver comprehensive data analysis and actionable insights to your clients.
Testimonials
Artiwise's CX platform is a fantastic customer feedback management solution. There are no limits to the analyses you can conduct with the platform's artificial intelligence capabilities.
We've made significant strides in VoC, swiftly tapping into real-time insights from social media and leveraging artificial intelligence for analysis. We seamlessly integrated CRM, our social media app, and Artiwise, enabling us to precisely scrutinise complaints, gauge satisfaction, and identify sales opportunities. Moreover, we've streamlined our operations, enhancing overall efficiency.
Artiwise's CX platform has enabled us to conduct financial intelligence and notification processes easily and effectively. Thanks to this technology, we can instantly identify all potential risks and opportunities, allowing us to take timely precautions.
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Join the Artiwise partnership program and unlock the potential for growth, innovation, and unparalleled customer satisfaction. Together, we can build a successful future.
