Extract and utilize critical information from call and text dialogues to improve customer experiences.
Provide the Best-in-Class BPO with Artiwise VoC
At Artiwise, we specialise in an AI-powered Voice of Customer (VoC) platform, designed to enhance your call centre operations with a holistic CX approach, AI-powered VoC analysis, and strategic decision-making. Our cutting-edge technology provides real-time quality monitoring and actionable insights, tailored for Business Process Outsourcing (BPO) companies.
Streamline customer interactions with precise AI-driven insights.
Offer Value-Added Services:
Enhance your service portfolio with advanced analytics.
Advanced Analytics for Clients:
Deliver comprehensive data analysis and actionable insights to your clients.
Testimonials
Artiwise's CX platform is a fantastic customer feedback management solution. There are no limits to the analyses you can conduct with the platform's artificial intelligence capabilities.
We've made significant strides in VoC, swiftly tapping into real-time insights from social media and leveraging artificial intelligence for analysis. We seamlessly integrated CRM, our social media app, and Artiwise, enabling us to precisely scrutinise complaints, gauge satisfaction, and identify sales opportunities. Moreover, we've streamlined our operations, enhancing overall efficiency.
Artiwise's CX platform has enabled us to conduct financial intelligence and notification processes easily and effectively. Thanks to this technology, we can instantly identify all potential risks and opportunities, allowing us to take timely precautions.
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