Automatic Data Anonymisation
Automatically anonymise sensitive data while analysing customer feedback, ensuring that personal information is protected at all times.
Compliance Ready Module
Our Module helps you stay compliant with GDPR and other data protection regulations by securely masking data during processing, so you can focus on insights without worrying about privacy breaches.
Seamless Integration
Easily integrate the AI-Based Data Masking Module into your existing systems and workflows without the need for complex reconfigurations.
Data Integrity Preservation
Ensure that while data is masked for security, its integrity and structure remain intact, allowing for accurate analysis and reporting.
Support for Multiple Data Types
Whether it’s text, numbers, or complex data formats, our solution supports the anonymisation of various data types, making it versatile and adaptable to your business needs.
Holistic CX Approach
Combining multiple communication channels on a unified VoC platform to track actionable customer insights in real time with a 360-degree view.
AI-Powered VoC Analysis
Ensuring sustainable customer satisfaction with the power of AI-based Voice of Customer analysis and pinpointing critical bottlenecks in customer experience.
Strategic Decision Making
Empowering strategic decision making with industry-specific AI modelling and CX ROI calculation, all within just one week of our rigorous POC analysis.
Artiwise has greatly deepened our understanding of the customer experience. Moving beyond Excel, we now harness AI to run extensive and insightful analyses.
Migros
Sales Planning Executive
We consider Artiwise a best practice solution in customer experience. It helps us deliver exceptional service in the most effective and consistent way.
Renault Mais
Customer Experience Director
Artiwise has taken us from where we were last year to a much stronger position today. With their guidance and technology, we’ve achieved remarkable progress in our customer journey.
Tofaş
Product Engineering Quality
With Artiwise CXM Platform’s AI, analyses are virtually limitless — enabling deeper insights and smarter decisions throughout the customer journey.
Stellantis
Customer Experience Director
AI-Based Data Masking is a technology that uses artificial intelligence to anonymize sensitive data, ensuring privacy and compliance during the analysis of customer interactions.
This feature helps protect your business from data breaches, ensures compliance with regulations like GDPR, and allows you to analyze customer feedback without risking sensitive information.
Yes, we offer a complimentary Proof of Concept (POC) so you can experience the benefits of AI-Based Data Masking before full implementation.
Getting started is easy! Contact us to request a demo, and our team will guide you through the implementation process.