Artiwise CXM:
Your Strategic Ally to Transform Contact Centre Operations

Partner with Artiwise to provide seamless customer support, sales, and telemarketing services.

Trusted By Leading Companies

A Secure and Regulation-Compliant CXM Platform

AI-Based
Data Masking

AI-driven technology masking ensures that all sensitive data, including names, identification numbers, and addresses, is securely anonymised.

Automatic
Anonymization

Automatically anonymize sensitive data while analyzing customer feedback to ensure privacy.

Compliance with
Data Protection Regulations

Stay compliant with global data protection laws and regulations effortlessly with our AI-based solution.

Compliant with

We're Here to Adress Your Biggest Challenges

Identifying Agent Performance Bottlenecks

Our platform provides insights that reveal shortcomings in agent performance to improve outcomes with informed decisions.

Service Quality Insights

Utilize near real-time insights and AI-powered decision support to maintain consistent service levels.

Need for Data Analysis

Harness our AI-powered data analysis tools for comprehensive insights.

Adapting to New Channels

Integrate seamlessly with various communication platforms for a holistic view.

Data Management

Secure and efficient handling of large volumes of customer data.

Actionable Insights

Extract and utilize critical information from call and text dialogues to improve customer experiences.

Provide the Best-in-Class BPO with Artiwise CXM

At Artiwise, we specialise in an AI-powered Customer Experience Management (CXM) platform, designed to enhance your call centre operations with a holistic CX approach, AI-powered CXM analysis, and strategic decision-making. Our cutting-edge technology provides real-time quality monitoring and actionable insights, tailored for Business Process Outsourcing (BPO) companies.

Why Partner
with Artiwise?

Curious to delve into a CXM solution that goes beyond surveys?

Improve Quality and Efficiency:

Streamline customer interactions with precise AI-driven insights.
Offer Value-Added Services:

Enhance your service portfolio with advanced analytics.
Advanced Analytics for Clients:

Deliver comprehensive data analysis and actionable insights to your clients.

Don’t Just Take Our Word for It — Hear It from Our Clients

Artiwise has greatly deepened our understanding of the customer experience. Moving beyond Excel, we now harness AI to run extensive and insightful analyses.

Migros

Sales Planning Executive

We consider Artiwise a best practice solution in customer experience. It helps us deliver exceptional service in the most effective and consistent way.

Renault Mais

Customer Experience Director

Artiwise has taken us from where we were last year to a much stronger position today. With their guidance and technology, we’ve achieved remarkable progress in our customer journey.

Tofaş

Product Engineering Quality

With Artiwise CXM Platform’s AI, analyses are virtually limitless — enabling deeper insights and smarter decisions throughout the customer journey.

Stellantis