In our first session, "Outdated Surveys Out, AI In - Understanding Today's CX Needs," Ansı Rona shared exciting insights about how AI is transforming customer experience and why traditional surveys are no longer sufficient to capture the true voice of the customer.
This session covered several topics, including:
Current Dynamics in Today’s CX
The Need for a Proactive CX Approach
Limitations of Traditional Surveys
Prescriptive Analytics with AI
Artiwise VoC Platform
Successful Feedback Loop Programs
Ready to explore the future of customer experience with case studies, innovative strategies, and practical insights? Watch our first webinar session now!
