11 July 2024 |

G2 Summer Grid Report 2024 Press Release

Artiwise Recognised as High Performer in the G2 Grid Report!

Artiwise today announced that its VoC platform has achieved the status of High Performer by G2, the world’s largest and most trusted software marketplace.

This recognition is based on the responses of real users for each of the Feedback Analytics-related questions featured in the G2 review form.

“We are thrilled to share that we have been recognized as a High Performer in the G2 Summer Report 2024, featuring the ‘Grid® Report for Feedback Analytics | Summer 2024’ and the ‘EMEA Regional Grid® Report for Feedback Analytics | Summer 2024’! Artiwise achieved an impressive score of 4.9 on the G2 platform and a Net Promoter Score (NPS) of 100, showcasing our commitment to making sustainable customer satisfaction achievable with artificial intelligence.” – Artiwise Team

Artiwise achieved High Performer on the G2 Grid Report by receiving positive reviews from verified users compared to similar products in the Feedback Analytics category. For inclusion in the report, a product must have received 10 or more reviews.

“While there are over 150,000 different software products and services featured on G2, only the highest ranked are recognized each quarter according to their category, company size, geography, and report type,” said Sara Rossio, Chief Product Officer at G2. 

“These reports serve as valuable, tailored lists for buyers conducting research in their purchasing journey. We extend our congratulations to those vendors who have achieved a coveted spot in a G2 report, driven by insights from real customer feedback.”

 

Our Contribution to the CX and AI Landscape Brought These Recognitions to Us

Artiwise’s recognition as a High Performer in the G2 Summer Report 2024 is a direct result of the overwhelmingly positive feedback from our users. 

Our VoC platform has been consistently praised for its intuitive design, robust features, and exceptional customer support. With a score of 4.9 on the G2 platform and a perfect Net Promoter Score (NPS) of 100, our commitment to enhancing customer experience through innovative AI solutions has been clearly acknowledged by our users.

 

Our Recognitions Showcase Our Commitment to Sustainable Customer Satisfaction

Earning these recognitions is a significant milestone for Artiwise. Being named a High Performer in G2’s Grid Report not only validates our efforts but also boosts our visibility and credibility in the market. 

It highlights our dedication to providing top-notch solutions that meet the evolving needs of our clients. This achievement also reinforces our position as a leader in the Feedback Analytics space and motivates us to continue striving for excellence.

 

We Believe That Artificial Intelligence Makes Sustainable Customer Experience Achievable

At Artiwise, we leverage the power of artificial intelligence to transform customer feedback into actionable insights. 

Our AI-driven VoC platform enables businesses to understand their customers better, predict trends, and respond to feedback in real-time.

By automating the analysis of large volumes of data, our platform helps companies make informed decisions, improve customer satisfaction, and foster long-term loyalty. AI not only enhances the efficiency of feedback management but also ensures that customer experience strategies are sustainable and scalable.

 

About G2

G2 is the world’s largest and most trusted software marketplace. More than 60 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. 

Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe.

Learn more about what real users have to say for Artiwise on G2’s Artiwise review page!

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